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HP HP2-B120 : Selling HP EMEA cMPS

HP2-B120

Exam Code: HP2-B120

Exam Name: Selling HP EMEA cMPS

Updated: Oct 29, 2026

Q & A: 50 Questions and Answers

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HP HP2-B120 Exam Syllabus Topics:

SectionObjectives
EMEA Market & Customer Needs- Regional market dynamics
  • 1. Customer procurement drivers in EMEA
    • 2. Enterprise and SMB segmentation
      Channel & Partner Ecosystem- HP partner programs
      • 1. Distributor and reseller models
        • 2. cMPS partner structure and role
          Competitive Positioning- HP differentiation strategies
          • 1. Hardware innovation advantages
            • 2. Service and lifecycle value
              HP Sales Methodology- Consultative selling approach
              • 1. Needs discovery and qualification
                • 2. Value-based solution positioning
                  HP Company & Portfolio Overview- HP business units and product ecosystem
                  • 1. Print solutions and imaging systems
                    • 2. PCs and notebooks portfolio
                      • 3. Services and solutions offerings

                        HP Selling HP EMEA cMPS Sample Questions:

                        Question #1
                        Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

                        A. If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
                        B. If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
                        C. Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
                        D. All exceptions requite deal details and business justification to be sent to the local HP Account Manager


                        Question #2
                        What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

                        A. PDF document of signed contract
                        B. amount of non-HP devices at the customer site
                        C. serial numbers of devices
                        D. copy of the pricing tool, including the detailed calculation S contract start date and end date


                        Question #3
                        When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?

                        A. It is appropriate if the contract contains more than 50% HP hardware.
                        B. It is appropriate only when HP Superdome servers are included in the contract
                        C. It is always appropriate
                        D. It is the partner's decision to select the financing company, and HP Financial Services is an option.


                        Question #4
                        Which security feature is included with the HP Universal Print Driver?

                        A. Settings for control panel access controls
                        B. Print job encryption
                        C. Group security policies
                        D. Settings to close unused ports


                        Question #5
                        Which discount process is used for HP supplies within the cMPS program?

                        A. Smart Quote with SBD form
                        B. SCRP
                        C. OPG where available
                        D. Pre-Approved OPG discount


                        Solutions:

                        Question #1
                        Correct Answer: D
                        Question #2
                        Correct Answer: C,D
                        Question #3
                        Correct Answer: B
                        Question #4
                        Correct Answer: B
                        Question #5
                        Correct Answer: C

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