HP HP2-B119 : Selling HP EMEA pMPS

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HP Selling HP EMEA pMPS Sample Questions:

1. How are the costs of the Remote Monitoring appliance hardware added to a pMPS contract?

A) The hardware is added automatically for base + click and cost per page deals.
B) Remote monitoring does not require any hardware.
C) Remote monitoring hardware is added to all deals by default.
D) The customer must order the hardware separately.

2. The automatic extension clause extends the term of the contract by how long?

A) 12 months
B) 36 months
C) 24 months
D) by the same term as the original contract

3. Within HP EDP, how can a salesperson generate a summary report to show their "Pipeline" of opportunities?

A) Sales people cannot generate their own reports; all reports are automated and emailed quarterly as a function of the HP Smart Portal.
B) Pipeline reports are only available via the support desk, HP Infocenter.
C) The sales person requests "Pipeline" reports from the HP EDP administrator role within their organization.
D) Reports can be generated directly via the HP EDP Portal, by selecting Reports and My Opportunity Pipeline.

4. Which statements about commission or margin are true? (Select two.)

A) In an HP pMPS classic deal, the customer pays the commission directly to the partner.
B) In an HP pMPSInside deal, HP collects the commission from the customer and then pays it to the partner on a monthly basis.
C) In an HP pMPS classic deal, HP pays a commission to the partner up front.
D) In an HP pMPSInside deal, the partner decides on the margin for both their services and supplies.
E) The commission on pMPSInside deals is always paid annually.

5. What are the two general types of customer needs in terms of costs? (Select two.)

A) hard costs
B) immediate costs
C) soft costs
D) long term costs
E) mitigative costs

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