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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Retail Industry Landscape | 25% | - Inventory and workforce management - Customer experience optimization - Retail operational challenges |
| Topic 2: Consultative Sales Approach | 25% | - Value proposition development - Needs assessment and discovery - Objection handling and closing techniques |
| Topic 3: HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - Hardware, peripherals and mobility solutions - POS systems, kiosks and digital signage |
| Topic 4: Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Efficiency and revenue management - Guest experience and service flow |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
Question #1
Where would you find information about the HP Retail & Hospitality Solutions specialization?
A. HP Sales Hub
B. HP Product Catalog
C. HP Asset Hub
D. HP Partner Portal
Question #2
Which type of retail peripherals does HP offer?
A. Receipt printers, and barcode scanners and displays
B. Keyboards, displays, cash drawers, receipt printers, and barcode scanners
C. Cash drawers, receipt printers, and barcode scanners
D. Cash drawers, receipt printers, and barcode scanners and displays
Question #3
Which embedded peripherals are offered as options for the Engage One Pro platform? (Select three.)
A. Magnetic Stripe Reader
B. Payment Terminal
C. Customer Display
D. Barcode Scanner
Question #4
What does long lifecycle mean for the majority of HP Engage platforms?
A. Up to 3-year manufacturing + 3 years of service and spare parts
B. Up to 5-year manufacturing + 5 years of service and spare parts
C. Up to 5-year manufacturing + 3 years of service and spare parts
D. Up to 3-year manufacturing + 5 years of service and spare parts
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: B | Question #3 Correct Answer: A,C,D | Question #4 Correct Answer: B |
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