Salesforce Certified Omnistudio Consultant : Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?

A) OmniStudio Action
B) DataRaptor Turbo
C) DataRaptor Transform
D) Calculation Matrices

2. A Salesforce Omnistudio Consultant is tasked with integrating Salesforce Knowledge into an Omniscript to allow users to search and view Salesforce Knowledge Articles.
What must be enabled in the organization for the consultant to activate Knowledge in an Omniscript?

A) Salesforce Knowledge
B) Salesforce Lightning
C) Salesforce Classic
D) Omniscript Designer

3. A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers

A) Calculation Action
B) DataRaptor Extract Action
C) Messaging
D) DataRaptor Post Action
E) Steps

4. A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers

A) Interaction Launcher
B) OmniStudio Action
C) FlexCards
D) DataRaptor
E) OmniScript

5. A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
* Minimize implementation time
* Ensure end-user processes are as simple as possible
* Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team' Choose 2 answers

A) Replace existing APEX using DataRaptors and HTTPActions
B) Create new LWC templates for branding and styling
C) Use existing APEX classes as data sources
D) Implement FlexCards and OmniScripts for the front-end

Solutions: