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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Optimization | - Adoption and performance metrics - Experience Cloud reporting and dashboards |
| Topic 2: Security and Access | - Profiles, permission sets, and roles in Experience Cloud - Sharing models and data visibility - User authentication and login methods |
| Topic 3: Experience Personalization | - Content personalization strategies - Audience targeting and segmentation - Salesforce CMS integration |
| Topic 4: Collaboration and Engagement | - Case management in Experience Cloud - Chatter and community engagement features |
| Topic 5: Experience Cloud Fundamentals | - Use cases and business value of Experience Cloud - Experience Cloud licensing and capabilities |
| Topic 6: Experience Site Configuration | - Navigation and structure configuration - Templates and branding - Site creation and setup |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Question #1
Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?
A. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers.
B. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data.
C. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data.
D. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce.
Question #2
Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteenng events are stored in a custom VolunteeringEvent object.
How can CK give guest users access to a custom object?
A. Through guest user Sharing Sets
B. Through guest user roles
C. Through guest user organization-wide defaults (OWD)
D. Through guest userSharing Rules
Question #3
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?
A. Build flows to implement gamification for community members.
B. Use the Missions feature to assign badges to members automatically.
C. Use the Einstein game mechanics feature for implementing gamification.
D. Organize a community event to get ideas for implementing gamification.
Question #4
A consultant issetting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?
A. Create a permission set with '' Allow standard external profiles' check assign to all external users.
B. Allow using standard external profiles for self-registration, user creation, and logging'' must be enabled.
C. Ensure the standard profile have Allow using standard external profiles for self-registration, usercreation, and login' set to True.
D. Customer Community Plus Login Experience license need to be used.
Question #5
Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS's site?
Choose 3 answers
A. Deal Registration
B. Market Development Fund
C. Service Console
D. Content Flagging
E. Lead Distribution
Solutions:
| Question #1 Answer: B | Question #2 Answer: C | Question #3 Answer: B | Question #4 Answer: B | Question #5 Answer: A,B,E |


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