CompTIA A+ Certification Exam: Core 2 : 220-1202

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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. Which of the following RAM characteristics allows for recovery from data faults in memory modules?

A) Capacity
B) Parity
C) ECC
D) Speed
E) DDR

2. A customer's laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

A) The technician should project confidence and maintain a positive attitude
B) The technician should provide the customer with the appropriate SLA
C) The technician should be dressed in appropriate business casual attire
D) The technician should inform the customer about replacement options for an increased cost

3. A company requires technicians to verify that files downloaded from the internet have not been modified. Which of the following should the technicians use for validation?

A) SSL certificate
B) Extensions
C) Hashing
D) Plug-in

4. Which of the following methods is a way to superficially delete files on a hard drive?

A) Low-level formatting
B) Degaussing
C) Drilling
D) Wiping
E) Shredding

5. SIMULATION 1
You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.
INSTRUCTIONS
Select the most appropriate statement for each response. Click the send button after each response to continue the chat.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Solutions: