Salesforce AP-221 : Process Automation Accredited Professional

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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

Question #1
An Administrator at Universal Containers (UC) is configuring a Screen Flow where the end user will make a selection. Which resource should the Administrator use?

A. Choice
B. Variable
C. Dependent picklist
D. Decision Outcome

Question #2
Cloud Kicks (CK) is evaluating outbound message actions to send pricing updates to an external system. Which statement is true?

A. Outbound messages could potentially be delivered out of order.
B. Admin can configure up to 5 outbound message types for guaranteed delivery.
C. If the endpoint is unavailable, outbound messages are lost after 3 unsuccessful retries.
D. Audit trail is not available for outbound messages.

Question #3
The Administrator at Northern Trail Outfitters needs to count Contact records where the Mailing City equals Sydney. How can this be done without custom code?

A. Use a flow variable along with "Get Records" element and "Assignment" element.
B. Use Process Builder to design and implement leveraging the built-in workflows.
C. Use a list object along with SOQL query with "for()" loop function to count records.
D. Use a combination of Apex and Process Builder.

Question #4
What is a good use case for External Services in flows?

A. Display external customer credit scoring app screen inside Salesforce Account page.
B. Bulk update records in Salesforce using data from an external database.
C. Perform address validation with an external service, while storing the customer record.
D. Initiate a series of batch processes and display the results on the screen.

Question #5
Zephyrus Relocation Services (ZRS) is looking to replace its legacy user interface (UI) with a responsive guided experience that includes automated personalized recommendations. What does the Administrator need to create to implement the solution using Einstein Next Best Action?

A. Recommendations, Strategies, Guided Layouts
B. Local Actions, Flows, Guided Layouts
C. Flows, Recommendations, Strategies
D. Strategies, Local Actions, Flows

Solutions: