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Novell Service and support : 50-658

50-658

Exam Code: 50-658

Exam Name: Service and support

Updated: Aug 20, 2026

Q & A: 174 Questions and Answers

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About Novell Service and support certification

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Novell 50-658 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: eDirectory & NDS Support20%- Partition and replica management
- eDirectory health and repair
- Replication and synchronization issues
Topic 2: Network & Connectivity Support15%- Client connection issues
- IPX/IP communication troubleshooting
- Protocol configuration and diagnostics
Topic 3: NetWare Server Troubleshooting30%- Startup and boot issues
- File system and volume problems
- Memory and performance tuning
Topic 4: Advanced Support & Maintenance10%- Patch and update management
- Backup and recovery procedures
- Diagnostic tools and utilities
Topic 5: Novell Support Concepts & Methodology25%- Support resources and knowledge base
- Troubleshooting methodology
- Service level agreements and support models

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