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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 2: User Management | 8%-12% | - Access control management - User creation and maintenance - Business roles and access rights |
| Topic 3: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Topic 4: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 5: Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Opportunity creation and buying center - Lead distribution and qualification |
| Topic 6: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 7: Reporting and Analytics | 8%-12% | - Interactive dashboards - Custom report components - Excel integration with reports |
| Topic 8: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Topic 9: Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Topic 10: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 11: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Troubleshooting migration issues - Data migration templates and workbench |
| Topic 12: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question #1
What options do you have when you create an activity plan?
There are 2 correct answers to this question.
Response:
A. Include tasks with notes and attachments.
B. Create follow-up quotes, orders, and opportunities.
C. Add product feedback.
D. Define if tasks are mandatory.
Question #2
For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A. Activites
B. Leads
C. Quotes
D. Orders
Question #3
In which party types are Territory Alignment rules used to realign territories?
There are 2 correct answers to this question.
Response:
A. Competitors
B. Sales units
C. Employees
D. Accounts
Question #4
Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
A. Updated relationships
B. Web services
C. Page Layout
D. Data source for reporting
Question #5
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
A. Copy the access rights from a business user who already has access to the work center view
B. Create a business role that has access to the work center view and assign it to the business user.
C. Assign the business user to the territory structure.
D. Use business scoping to activate the work center containing the view
Solutions:
| Question #1 Correct Answer: A,D | Question #2 Correct Answer: C,D | Question #3 Correct Answer: B,D | Question #4 Correct Answer: B,D | Question #5 Correct Answer: A,D |
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