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Questions in the exam are based on official training material provided by Oracle over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, candidates should complete the following training courses before appearing for the certification exam.
Candidates should complete the below-mentioned pieces of training for the proper understanding of content and topics. On successful completion of the training, the candidate will get the exam voucher for the certification exam.
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Questions in the certification examination are based on the real-world scenarios and cater to the real-time problems implementation difficulties, hence along with all the training material and tutorial it is of utmost importance for the candidate to possess practical knowledge and experience of working in the field of Oracle Utilities Customer Cloud Technology.
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This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Administration | - User roles and access control - Audit and system monitoring |
| Integration and Extensions | - API usage and data exchange - Integration with external systems |
| Billing and Revenue Processes | - Revenue management and adjustments - Billing configuration and execution |
| Oracle Utilities Customer Cloud Service Overview | - Solution architecture and key components - Core business processes and workflows |
| Implementation and Configuration | - Configuration of customer data and service objects - Initial setup and environment configuration |
| Customer and Account Management | - Customer lifecycle management - Account structures and relationships |
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