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IBM Midrange Storage Technical Support V4 : C9020-461

C9020-461

Exam Code: C9020-461

Exam Name: IBM Midrange Storage Technical Support V4

Updated: Aug 17, 2026

Q & A: 64 Questions and Answers

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IBM C9020-461 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Storage Technologies20%- Core storage concepts
  • 1. RAID, replication, and data protection technologies
    • 2. Flash and hybrid storage concepts
      • 3. Virtualization and software-defined storage
        Topic 2: IBM Midrange Storage Portfolio25%- IBM storage products and features
        • 1. IBM FlashSystem products
          • 2. DCS3700 and DCS3860 systems
            • 3. IBM Storwize V7000 and V5000 family
              • 4. Midrange tape libraries and SAN switches
                Topic 3: Solution Design and Configuration25%- Design appropriate storage solutions
                • 1. Plan connectivity, scalability, and interoperability
                  • 2. Recommend management and protection solutions
                    • 3. Select products based on customer requirements
                      Topic 4: Customer Requirements Analysis15%- Identify customer business and technical requirements
                      • 1. Analyze capacity, performance, and availability requirements
                        • 2. Determine growth and workload characteristics
                          Topic 5: Competitive Positioning and Support Resources15%- Position IBM solutions
                          • 1. Identify appropriate IBM technical resources and tools
                            • 2. Differentiate IBM offerings from competitors

                              IBM Midrange Storage Technical Support V4 Sample Questions:

                              1. A customer is currently running a mixed Windows and Unix environment with 100 TB capacity on EMC VNX. The customer wants to add an additional 200 TB of new disk capacity and also utilize existing VNX capacity. The customer does not require NAS capability and is interested in implementing FCoE into its environment.
                              Which solution meets the customer's needs?

                              A) IBM Spectrum Virtualize
                              B) IBM Storwize V5000 with external virtualization
                              C) IBM Storwize V3700 with external virtualization
                              D) DCS3700


                              2. A customer has an existing database maintained on an IBM Storwize maintained on an IBM Storwize V7000 storage system. New PRO objectives with multiple sample points are being requested. You recommend the IBM Storwize V7000 as it supports "FlashCopy Consistency Groups" which will potentially resolve this new business requirement.
                              How should you describe this feature to the customer?

                              A) It has an asynchronous remote copy technique with change volumes replicates point-intime images on a cycling period. The default is 3000 seconds.
                              B) It performs the itracluster copying of a volume, in which both volumes belong to the same system and I/O Group within the system.
                              C) It has synchronous remote copy technique that ensures that writes are committed at both the master and auxiliary volumes before write completion is acknowledged to the host.
                              D) It preserves point-in-time datawrite order across multiple volumes for applications that include related data which spans multiple volumes.


                              3. A customer has a mission-critical applicationthat has a mixed workload of varying access demands. The performance is not meeting its business objective. The IBM Business Partner offered an IBM Storwize V7000 system with SSDs and HDDs.
                              Which license allows this customer to automatically move moderately used data to the HDDs?

                              A) Flash Copy license
                              B) Compression license
                              C) Easy Tier license
                              D) Remote Mirror license


                              4. A customer wants to use a database application on the new Storwize family system.
                              Which question should you ask to determine the correct disk technology (SAS, SAS-NL, SSD) for this client?

                              A) How many servers are accessing the database?
                              B) Is the Storwize Host Attachment FC or iSCSI?
                              C) How many batch users are accessing the database?
                              D) What is the nature of the workload?


                              5. OpenStack Block Storage enables you to add extra block-level storage to which component?

                              A) OpenStack Compute Instances
                              B) OpenStack Object Storage
                              C) OpenStack Identity Manager
                              D) OpenStack System Architecture


                              Solutions:

                              Question # 1
                              Answer: A
                              Question # 2
                              Answer: D
                              Question # 3
                              Answer: C
                              Question # 4
                              Answer: B
                              Question # 5
                              Answer: A

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