CompTIA PD1-001 : CompTIA PDI+ Beta Exam

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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

Question 1

After printing an internal test page, a customer feels that gray patterns on the print have a magenta tint. Which of the following should the technician recommend the customer do?

A. Replace the magenta toner cartridge.
B. Reset the color adjustment setting in the printer driver.
C. Reset the color adjustment setting in the application software.
D. Perform the color calibration procedure.

Question 2

A technician has finished changing the developer material in a multifunction device. Which of the following is the BEST way to handle the old developer material?

A. Take the old developer back to the office to be refurbished.
B. Pour the old developer material into the trash can and throw in an incinerator.
C. Use the vacuum cleaner to remove the old developer material.
D. Pour the old developer back into the original packaging and dispose of properly.

Question 3

A customer has replaced an older printer with a new MFP; however, the features on the new MFP are unavailable to the print users, even though they can stil print. Which of the following steps needs to be taken to make the new features available?

A. Reinstall the old unit; the MFP is not compatible with their system.
B. Install the print driver for the new MFP.
C. Update the MFPs firmware to the newest version
D. Reformat the PCs so they can see the new MFP.

Question 4

While printing from a computer or receiving a fax, a customer notices a line down the page. Which of the following is a possible cause of the problem?

A. Network connection
B. Photoconductor
C. Transmission speed setting
D. Contaminated CCD

Question 5

Adding more memory to a printer will:

A. decrease the number of paper jams.
B. extend the life of the printer consumables.
C. increase the load on the network when printing.
D. decrease the print job start time.

Solutions: