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Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

NP-Con-102

Exam Code: NP-Con-102

Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)

Updated: Aug 26, 2026

Q & A: 127 Questions and Answers

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics and Reporting15%- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
Topic 2: Nonprofit Cloud Setup22%- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Stakeholder Management
  • 1. Manage relationship objects
  • 2. Configure address management
  • 3. Configure person accounts
- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
Topic 3: Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Identify nonprofit implementation strategies
  • 2. Understand business value mapping
  • 3. Explain common nonprofit organization requirements
- Implementation Project Management
  • 1. Align implementation goals with customer outcomes
  • 2. Manage project lifecycle activities
Topic 4: Integration and Data Management20%- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
- Data Management
  • 1. Apply data governance strategies
  • 2. Manage duplicate records
  • 3. Import and cleanse nonprofit data
Topic 5: Solution Design32%- Industries Common Features
  • 1. Configure Data Processing Engine
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Recommend OmniStudio usage
- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
- Nonprofit Cloud Architecture
  • 1. Assess third-party application options
  • 2. Recommend Salesforce Platform capabilities
  • 3. Evaluate Salesforce Nonprofit Cloud solutions

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A) Person Account Model without NPSP
B) Standard Account Model without NPSP
C) Individual Account Model in NPSP
D) One-to-One Account Model in NPSP


2. A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?

A) Batch Assign Reviews
B) Form Review
C) Form Overview


3. Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A) Case
B) Program
C) Client Alert
D) Service Delivery


4. A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?

A) Roll-up summary field
B) Customizable rollups
C) AppExchange app
D) Formula field


5. A nonprofit organization is evaluating Nonprofit Cloud. The organization has common focus areas, which are used to track programs, individuals, and grants to organize data across departments. Which Nonprofit Cloud feature can the organization use to organize the data in the same manner?

A) Compliant Data Sharing
B) Data Pipelines
C) Interest Tags


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: B,D
Question # 4
Answer: B
Question # 5
Answer: C

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