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Microsoft MB5-199 : Retail Management system Store Operations

MB5-199

Exam Code: MB5-199

Exam Name: Retail Management system Store Operations

Updated: Aug 20, 2026

Q & A: 188 Questions and Answers

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Microsoft MB5-199 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales and Transaction Processing25%- Manage customer accounts and loyalty programs
- Process sales, returns, exchanges, and discounts
- Handle payments, refunds, and tender types
Topic 2: Database and Inventory Management30%- Manage inventory counts, transfers, and adjustments
- Set up suppliers, purchase orders, and receiving
- Create and maintain items, categories, and prices
Topic 3: Installation and Configuration25%- Install Store Operations and Server components
- Configure database connections and security
- Set up hardware peripherals (POS, printer, scanner)
Topic 4: Daily Operations and Reporting20%- Generate operational and financial reports
- Troubleshoot common operational issues
- Open/close shift and day-end procedures

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