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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Design and Proposal Development | - Designing tailored service solutions - Developing service proposals and pricing considerations |
| Topic 2: Proof of Concept (PoC) and Handover | - Planning and executing PoC activities - Transition from presales to delivery teams |
| Topic 3: Presales Service Fundamentals | - Role and principles of presales services - Presales workflows and customer engagement basics |
| Topic 4: Customer Needs Analysis | - Techniques for gathering and documenting customer requirements - Translating requirements into solution options |
| Topic 5: Huawei Service Portfolio and Solutions | - Mapping services to customer scenarios - Overview of Huawei enterprise service offerings |
| Topic 6: Presentation and Competitive Positioning | - Delivering effective presentations and demonstrations - Competitive analysis of service solutions |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
1. Which service offering is not included in the ICT infrastructure integration services category in the UniSTAR SCT configurator?
A) Disaster recovery and backup services
B) Media retention service
C) IP Network Solution Implementation Services
D) Video Conferencing Assurance Service
2. Working procedures of project general contracting: the initial stage of the project --- the start of the project --- the --- () --- () --- the trial operation stage of the --- Contract closure --- project management, and fill in the answers in order. (Multiple choice)
A) Design phase
B) Construction phase
C) Procurement phase
3. Which of the following after-sales test tools is WLAN Planning and Design Service?
A) GNEEC WLAN
B) Ensp
C) WLAN Tester
D) WLAN DNS3
4. the correct statement about on-site support services is ().
A) In the case of purchasing an on-site service maintenance package, priority is given to solving the problem through on-site service
B) For situations where the location requires a hardware replacement to resolve the issue, arrange for an engineer to perform an on-site hardware replacement
C) On-site service includes on-site spare parts replacement and on-site problem handling
D) In the case of problems that cannot be effectively solved through remote technical support, arrange for engineers to provide on-site problem handling services
5. the needs and challenges of data center L1 construction (multiple choice)
A) Weak management
B) Poor flexibility
C) Inefficient
D) Long construction
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B,C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A,B,C,D |
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