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Huawei H19-304 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Unified Communications Product Features and Functionality | |
| Topic 2: Basic VoIP Principles | |
| Topic 3: Industry Applications and Solutions | |
| Topic 4: Convergent Collaboration Solutions | |
| Topic 5: Cloud Collaboration | |
| Topic 6: Unified Communications Overview and Architecture | |
| Topic 7: Basic WLAN Principles | |
| Topic 8: IP Phone Endpoint and Soft Client | |
| Topic 9: Video Conferencing Endpoint |
Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:
Question #1
In a multimedia conference, voice resources are on the MTU, and video and data resources are on the ECS. ()
A. FALSE
B. TRUE
Question #2
Which protocols are supported by U2980: () (multiple choices in this question)
A. H.323
B. PRA
C. SIP
D. H.248
Question #3
Using Huawei's online customer service system, if you need to click the voice call function, the SBC is optional and does not have to be configured. ()
A. FALSE
B. TRUE
Question #4
Agents can have multiple media capabilities. If an agent needs to handle email and Fax calls, they need to use the Outlook Email client to receive emails from customers. ()
A. FALSE
B. TRUE
Question #5
Huawei self-service portal is an application development platform. Through customized development, you can develop a variety of applications. Which of the following application scenarios can be supported? () (multiple choices in this question)
A. Voice message scene
B. Play queue position to the waiting call
C. Automatic outgoing call
D. Fax sending and receiving scenes
Solutions:
| Question #1 Answer: B | Question #2 Answer: B,C,D | Question #3 Answer: A | Question #4 Answer: A | Question #5 Answer: A,B,C,D |
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