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Huawei H11-828-ENU : HCIP-UC(Huawei Certified ICT Professional-Unified Communications)

H11-828-ENU

Exam Code: H11-828-ENU

Exam Name: HCIP-UC(Huawei Certified ICT Professional-Unified Communications)

Updated: Nov 05, 2026

Q & A: 235 Questions and Answers

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Huawei H11-828-ENU Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Advanced UC Features8%- Console system
- Extranet access of UC terminals
- eSpace audio recorder
- Toll fraud prevention
Topic 2: eSpace UC System Overview and Solution22%- Networking principles
  • 1. Interfaces and protocols
    • 2. Typical network architectures
      - eSpace UC solution introduction
      • 1. Components and functions
        • 2. Solution overview
          - System planning and deployment
          • 1. Design principles
            • 2. Software installation
              Topic 3: eSpace UC Service Introduction and Configuration20%- Basic services
              • 1. Basic call settings
                • 2. Address book, presence and IM
                  • 3. UC account and terminal configuration
                    - Advanced services
                    • 1. Multimedia conference configuration
                      Topic 4: eSpace IPT Advanced Call Services38%- Reliable network principle and configuration
                      • 1. Dual-system redundancy and recovery
                        - Advanced call features
                        • 1. Call routing and policy control
                          • 2. Number manipulation and trunk configuration
                            - Multi-node networking
                            • 1. Networking principles
                              • 2. Cross-node call processing
                                Topic 5: eSpace UC Routine Maintenance and Troubleshooting12%- Daily operation and maintenance
                                • 1. Performance optimization
                                  • 2. System monitoring and backup
                                    - Fault diagnosis and resolution
                                    • 1. Troubleshooting procedures
                                      • 2. Common fault analysis

                                        Huawei HCIP-UC(Huawei Certified ICT Professional-Unified Communications) Sample Questions:

                                        Question #1
                                        After an attendant successfully logs in to the SoftConsole, the attendant is displayed in the unsigned-in state.
                                        Which of the following are possible causes? (Multiple Choice)

                                        A. The AppAgent IP address is incorrectly configured on the Console server.
                                        B. The network between the SoftConsole and the server is abnormal.
                                        C. The attendant number is the same as an intra-office number.
                                        D. On the U1900 series unified gateway, one data record is used by multiple versions.


                                        Question #2
                                        AR routers provide flexible slot combinations. Two SIC slots can be combined into one WSIC slot. Two SIC slots and the WSIC slot below can be combined into one XSIC slot by removing the guide rail.

                                        A. FALSE
                                        B. TRUE


                                        Question #3
                                        In the remote disaster recovery (DR) and local regeneration scenario (without considering registration update), assume that user A is a SIP user in branch site 1 and user B is a SIP user in branch site 2. User A and user B are engaged in an ongoing call.
                                        At this time, the network between the branch site 1 and branch site 2 is interrupted. In this scenario, which of the following statements is CORRECT?

                                        A. None of the above
                                        B. The call between user A and user B is not affected.
                                        C. The call between user A and user B will be interrupted immediately when the network fault occurs and then resumed.
                                        D. The call between user A and user B will be interrupted.


                                        Question #4
                                        In the remote disaster recovery (DR) and local regeneration scenario (without considering registration update), assume that user A is a SIP user in the central site and user B is a PSTN user outside a branch site. User A calls user B through the gateway in the branch site. User A and user B are engaged in an ongoing call. At this time, the active device breaks down due to the central site power outage. Then, the standby device takes over services from the active device.
                                        In this scenario, which of the following statements is CORRECT?

                                        A. The call between user A and user B will be interrupted immediately upon power outage and then resumed.
                                        B. User A can initiate new services, for example, placing a call on hold.
                                        C. The call between user A and user B is not affected.
                                        D. The call between user A and user B will be interrupted.


                                        Question #5
                                        In the Space UC solution, UC users can log in to the ( ) to maintain and modify their personal information.

                                        A. Unified gateway
                                        B. eSight
                                        C. UMS
                                        D. BMU


                                        Solutions:

                                        Question #1
                                        Correct Answer: B,D
                                        Question #2
                                        Correct Answer: B
                                        Question #3
                                        Correct Answer: D
                                        Question #4
                                        Correct Answer: C
                                        Question #5
                                        Correct Answer: D

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