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Apple Apple-Device-Support : Apple Device Support Exam

Apple-Device-Support

Exam Code: Apple-Device-Support

Exam Name: Apple Device Support Exam

Updated: Nov 08, 2026

Q & A: 274 Questions and Answers

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 2
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 3
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 4
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 5
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Reference: https://it-training.apple.com/tutorials/support/supx01/

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Apple Device Support Sample Questions:

Question #1
Which three peripherals can you share between iPad and Mac when using Universal Control?

A. Keyboard
B. Apple Pencil
C. Touch ID
D. Trackpad
E. Mouse


Question #2
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

A. WPA3 Transitional
B. WPA Personal
C. WPA3 Personal
D. WPA3 Enterprise


Question #3
Scenario
Antonio recently bought his iPhone 14 Pro Max. It ' s taking over an hour to charge the device to 50% using his 5W USB power adapter that came with his previous iPhone.
Why can ' t Antonio fast charge his iPhone?

A. Fast charging requires a 61W or higher power adapter.
B. Fast charging iPhone 14 Pro Max to 50% takes more than 60 minutes.
C. Fast charging requires a 20W or higher power adapter.
D. Fast charging isn ' t supported on iPhone 14 Pro Max.


Question #4
You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

A. Actions > Open Activity
B. View > Activity
C. Window > Activity
D. View > Show Status Bar


Question #5
Which service should you use to grant access to your Apple account to others after your death?

A. Account Successor
B. Apple ID Proxy
C. Legacy Contact
D. Forever Apple ID


Solutions:

Question #1
Correct Answer: A,D,E
Question #2
Correct Answer: D
Question #3
Correct Answer: C
Question #4
Correct Answer: C
Question #5
Correct Answer: C

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