Apple 9L0-066 : OS X Yosemite Troubleshooting Exam

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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Bill has an administrator account on the iMac in the Marketing Department. This iMac is running OS X.
He just purchased a set of fonts to use on the new marketing project and
wants to make sure that all of the users on that iMac can use the new fonts. Where should Bill store the fonts on the iMac?

A) /System/Library/Fonts
B) /System/Fonts
C) -/Library/Fonts
D) /Library/Fonts

2. Which of the following connection interfaces for external drives are supported by Time Machine? SELECT FOUR.

A) Thunderbolt
B) SCSI-S
C) P-ATA
D) SuperDrive
E) USB 2.0
F) iPad Classic in disk mode
G) FireWire 400/800
H) USB 3.0
I) USB 2.0 Drive plugged into Airport Express

3. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
B) A customer cannot connect to any password-protected wireless networks.
C) A customer is experiencing slow speeds on a specific public Wi-Fi connection.
D) A customer is having trouble sending and receiving Mail on a company wireless network.

4. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

A) The source volume is damaged and cannot be read.
B) The version of OS X is not compatible with the iMac hardware.
C) A RAM module is having trouble
D) The iMac is unable to find a startup disk that contains boot files.

5. Jessie is trying to boot to OS X Recovery. She remembers using OS X Recovery in the past on this computer, but she does not see the Recovery HD in Startup Manager anymore. Of the following possibilities, which is most likely the cause?

A) FileVault 2 is enabled or a firmware password is set.
B) There is no Recovery HD.
C) OS X Yosemite needs to be reinstalled from App store.
D) Disable Recovery HD is selected in the Startup Disk pane of System Preferences.

Solutions: