Avaya 6201.1 : Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam

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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?

A) In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.
B) On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.
C) In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.
D) Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.

2. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A) /tmp/install.log
B) /var/log/cms_nstall.log
C) /var/adm/messages
D) /cms/install/canfig.sog
E) /cms/install/logdir/adminlog

3. A customer has 4 ACDs created on the CMS and requests changes on the communication link settings for the ACD 1 How is this accomplished?

A) cmssvc turn cms off but leave ids on; cm-save delete AC01; cmss create ACD1 with new options.
B) emssve change authorizations; make needed changes to authorization
C) All changes are made in the CM using the change cam proc screen
D) cmssvc turn cms off but leave ids on, emssve switch setup; make needed changed to ACD 1

4. Which three are settings for Vector Variables? (Choose three)

A) Scope
B) Assignment
C) Length
D) Stop Position
E) Action

5. Which command is used to find the current CMS release?

A) pkginfo -x cms
B) pkginfo cms
C) pkginfo -p cm
D) pkginfo -r cms

Solutions: