IBM 000-586 : IBM Case Manager V5.1

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IBM Case Manager V5.1 Sample Questions:

1. The four views available in the Case Information Widget by default are summary, documents, tasks, and what other view?

A) History
B) Toolbar
C) Step
D) Add Case

2. Which Case Manager API allows an application to create a case, update case properties, add a document to a case, and add a folder in a case folder?

A) Process Engine REST API (P8BPMREST)
B) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
C) IBM Case Manager REST API (CASEREST)
D) Content Engine REST API (P8CEREST)

3. Case ID is the unique identifier for a case in ICM. Which statement is true?

A) The entire Case ID can be overwritten to display a new value to the case worker.
B) The Case ID can only be appended with additional values.
C) Only the Case ID prefix can be modified by assigning a case property as the Case Title Property.
D) The Case ID cannot be modified.

4. Which is NOT a capability of IBM Case Manager Builder?

A) To allow business analysts to transfer a solution from the development domain to a second development or production domain.
B) To allow business analysts to design and deploy case management solutions.
C) To allow business analysts to copy case management solutions within the same project area.
D) To allow business analysts to build case management solutions.

5. What can IBM Content Analytics be used for? (Choose two.)

A) Get data on the average time to complete business tasks during a specific time interval.
B) Discover unexpected correlations between words and phrases.
C) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
D) See which words and phrases occur frequently in many cases.
E) Reporting on cases and tasks that are currently active.

Solutions: